UNITED STATES - RETURNS, REFUNDS & ORDER CANCELLATIONS

RETURNS, REFUNDS & ORDER CANCELLATIONS — UNITED STATES

CHUCKLE BUNNY APPAREL™

Effective Date: October 28, 2026

1. ABOUT OUR PRODUCTS

Chuckle Bunny Apparel™ is a registered fictitious business name of Be The Palm LLC.

Our T-shirts, sweatshirts, hoodies, and other apparel are produced on demand after an order is placed. Please carefully review product descriptions, available colors, and sizing charts before completing your purchase.

2. NO VOLUNTARY RETURNS OR EXCHANGES

ALL SALES ARE FINAL FOR CHANGE-OF-MIND PURCHASES.

We do not accept voluntary returns, refunds, or exchanges for:

Ordering the wrong size.
Changing your mind after purchasing.
Choosing the wrong color or style.
Personal preferences or buyer's remorse.
No longer wanting or needing the merchandise.
Normal variations that are consistent with the advertised product description.

We do not offer complimentary size exchanges or voluntary exchanges for a different product.

This policy does not restrict any rights or remedies provided by applicable law.

3. DAMAGED, DEFECTIVE, OR INCORRECT MERCHANDISE — FREE REPLACEMENT

If your merchandise arrives damaged, has a manufacturing or printing defect, or you receive an incorrect item due to an error on our part, Chuckle Bunny Apparel™ will provide a replacement at no additional charge once the issue has been verified.

Photographic evidence

Clear photographs of the damaged, defective, or incorrect merchandise are required for our standard replacement verification process.

Please provide:

Your order number and the name associated with the order.
A brief description of the problem.
Clear photographs showing the damage, printing defect, or incorrect merchandise.
For an incorrect product or size sent by us, a photograph of the item's size or identification label, where available.

Submit the information using our public REQUEST A RETURN OR WITHDRAWAL form or email BETHEPALM@OUTLOOK.COM.

If you cannot provide photographs, contact us so we can arrange another reasonable way to review your claim. Photograph requirements do not remove statutory consumer rights.

Replacement at no additional charge

Once your claim has been verified, we will arrange production and delivery of the replacement merchandise.

You will not pay additional product, production, or standard shipping charges for a verified replacement resulting from our error or a covered manufacturing defect.

A replacement will ordinarily be the same product, size, and color originally ordered. If the original item is unavailable, we will contact you to discuss an appropriate alternative or refund.

We generally do not require the original merchandise to be returned. If a return is necessary, we will provide instructions and cover the costs where required by law.

Our preferred remedy is replacement. However, refunds or other remedies will be provided where applicable consumer protection, warranty, or other laws require them.

4. ORDER CANCELLATIONS — ONE-HOUR WINDOW

Customers may request voluntary cancellation within one hour after placing an order.

Cancellation requests can be submitted through our public return and withdrawal request form or by emailing BETHEPALM@OUTLOOK.COM.

Please include your order number and clearly state that you wish to cancel.

Because our apparel is produced on demand, we cannot guarantee that an order can be stopped after production or fulfillment has begun. We will review timely cancellation requests and confirm whether the order can be canceled.

If cancellation is accepted, we will issue the appropriate refund for canceled merchandise and associated charges.

The one-hour voluntary window does not limit any additional cancellation or refund rights required by law.

5. SHIPPING DELAYS AND UNDELIVERED ORDERS

We aim to ship orders within the time communicated during checkout or in our published shipping information.

If we cannot ship within the promised timeframe, we will comply with the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule when applicable.

This includes providing required delay notifications, obtaining necessary consent to delayed shipment, and offering cancellation and prompt refunds when legally required.

If no shipment timeframe was specified, the FTC's general 30-day shipment rule may apply.

Customers are not restricted to our voluntary one-hour cancellation window when federal or state law provides additional rights.

If your order is lost or not delivered, please contact us so we can investigate and provide any appropriate legally required remedy.

6. HOW TO REQUEST A REPLACEMENT, RETURN, OR REPORT A PROBLEM

Use our public REQUEST A RETURN OR WITHDRAWAL form or email BETHEPALM@OUTLOOK.COM.

Please provide enough information for us to locate your purchase and understand the issue.

For damaged, defective, or incorrect merchandise, include photographs following Section 3 whenever possible.

Customers are not required to sign into a Shopify account to contact us or assert applicable statutory rights.

Do not mail merchandise without receiving return instructions. This request does not prevent customers from exercising their legal rights.

7. RETURN SHIPPING

For defective merchandise, incorrect shipments, or other legally protected claims, return shipping costs will be handled as required by applicable law.

We generally resolve verified damaged, defective, or incorrect-item claims through a free replacement without requiring the original item to be returned.

Where a return is necessary, we will communicate the appropriate shipping instructions.

We do not charge restocking fees for legally required remedies.

8. REFUNDS

Although our preferred resolution for verified damage, manufacturing defects, or incorrect merchandise is a free replacement, refunds will be provided when required by applicable law or when we otherwise approve a refund.

Approved refunds will ordinarily be issued to the original payment method unless another method is agreed and legally permitted.

Where federal or state law establishes a refund deadline, that deadline will apply.

When legally required, refunds will include applicable original shipping charges, taxes, and other amounts.

Additional payment processing time may be required by the customer's bank or payment provider.

9. STATE CONSUMER PROTECTION RIGHTS

Federal and state consumer protection laws may provide additional rights for defective goods, misleading descriptions, nondelivery, warranties, refund disclosures, or other legally protected circumstances.

Nothing in this policy excludes or limits rights that cannot lawfully be waived.

If a provision of this policy conflicts with applicable mandatory law, that law controls.